Take a moment to complete one quick step before you leave for Christmas break. Run the Eduroam utility to update your login setting.
The utility will require you to enter your full NetID@nd.edu credentials—not just your NetID as you have in the past.
Running the Eduroam utility now means you’ll reconnect instantly when you return—saving you time and hassle in the new year. Skip it, and you’ll be forced to update before you can connect to the ND network.
For 24/7 self-service assistance including the virtual agent, go to: servicenow.nd.edu, or contact the Service Desk during business hours at 574-631-8111, servicedesk@nd.edu or 115 DeBartolo Hall for walk-in support.
Originally published by at oit.nd.edu on December 09, 2025.